Privacy We keep your
personal information private and secure. When you make a purchase from
our site, you provide your name, email address, credit card information
and address. We use this information to process your orders, to keep
you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
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We use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping
cart at any time.
accessible through our site have their own privacy policies and data
Store is not responsible for the actions of third parties.
Credit Cards We accept the following credit cards:
Visa, MasterCard, American Express and Discover. There is no surcharge for using your
credit card to make purchases. Please be sure to provide your exact
billing address and telephone number (i.e. the address and phone number
your credit card bank has on file for you). Incorrect information will
cause a delay in processing your order. PayPal We also accept Paypal payments. Payments will be processed under the business name Humanity Infant and Herbal. Other forms of payment We accept money orders, cashier’s
checks and personal checks in U.S. Dollars only.
Orders are processed upon receipt of a money order or cashier’s check.
For personal and company checks, please allow up to 10 banking days
after receipt for clearance of funds before the order is processed. We
cannot guarantee the availability of a product by the time funds clear
or payment is received. We will charge a $25 fee on all returned
checks. To process orders via one of these methods place your order as usual and you will see the 'other forms of payment' option. Choose 'other forms of payment' and you will receive an email telling you where to send your payment.
Shipping Shipping Time -- Most orders received
before 12:00PM will be processed the same day, provided the product ordered is
in stock. Most orders received after 12:00 PM will be processed the next
business day. Orders are not processed or shipped on Saturday or
Sunday, except by prior arrangement. Orders generally ship within 3-5 business days. All orders are shipped using UPS ground service. Please use our shipping calculator to determine shipping rates to your area. Please contact us regarding expedited shipping availability and rates. Please contact us regarding International shipping rates.
International Orders & Shipping- Orders
shipping to Canada are shipped via UPS. Place your order via our online
ordering system or you may contact us by phone. Please note that you
may have to pay a Canadian customs fee which generally costs between
30-40 dollars. For more information regarding customs fees you will
need to contact your local customs office. Orders shipping to
Australia are shipped via USPS. You will need to place your order by
phone as our system can not accept Australian orders directly. All
other international orders will need to be placed via our International
distributor. Please contact us for more details. Returns We will gladly accept the return of
products that are defective due to defects in manufacturing and/or
workmanship for 30 days from the date of purchase. Fulfillment mistakes
that we make resulting in the shipment of incorrect product to you will
also be accepted for return.We do not accept returns on used products. Returns must be new and in resale condition.We can not accept returns of the Humanity Family Sleeper because it is a personal care item. As is industry standard, items that are used for personal care are excluded from return for the protection of the buyer. We do not charge a restocking fee for returns, however purchaser is responsible for return shipping charges incurred.